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Shipping & Returns

 

Delivery

Upon verifying your payment method, your order will be packed and shipped in the most delicate and efficient way!

Items are normally shipped after 2-3 working days, whereas the shipment usually takes 10-21 working days (not including Australia).

Shipping abroad costs 40 NIS, which is the equivalent of about 11USD.

Upon shipping your orders, we will send you a detailed E-Mail containing all relevant information, including the shipment reference number, so you'll be able to track the package at all time.

In any case of an urgent delivery needed, please contact our customer service and we'll be glad to assist you:

Tel.: (+972) 523211136 

E-Mail: [email protected] 

 

 

CANCELLATIONS, RETURNS & EXCHANGES

Want to return your order? No Problem! You can return any item to us 14 days after shipment arrival, for a full refund or credit (minus delivery costs)

All we ask is that you simply return the items in their original condition, with tags attached and original Cuties receipt, your name and a Tel. number we could reach you at.

Please take extra care when trying on your new purchases, as unfortunately we can’t refund or exchange any items that are torn or marked with make-up or body lotions etc.

Please be aware that jewelries could only be return in its original package (while it still packed), and that Israeli law forbid refunding underwear.

Credit could only be refunded to the card being used during purchase, and under the same terms of the purchase (e.g. if you've paid in a number of payments, you will be refunded in the same number of payments).

You could see the refund in your credit card bill in a month.

 

And again - If you have any problems or questions, please contact us at Tel.: (+972) 523211136 or E-Mail: [email protected]